Terms and Conditions:
We cannot guarantee your place in any class until full payment has been made.
Once payment has been made, there will be no refund available. However, you are able to change courses up to 48 hours before the commencement of the course you are booked in to. Likewise, if you find yourself unable to complete a course, you may put your remaining classes on hold until a later date when you are able to complete the course. If you miss a class, we will do our best to put you in another class to make it up, however this is not always possible, especially with higher level classes due to the limited number of these higher classes that are running at any one time.
The Spanish Cat is acutely aware of our responsibilities to our customers. We do not allow our services to be used for the purpose of sending unsolicited email (spam/ spamming). We are highly sensitive to the privacy of our customer’s data and will not make available the list’s names, addresses, or any other information to anyone without the subscriber’s express permission. We also require that each message sent include a satisfactory option for the subscriber to remove himself or herself (ie. Opt-out).
Unsolicited Email (SPAM)
Unsolicited email (spam) is email sent to a recipient that has not requested (ie. Opted-in) whether or not that email is sent on a one time or repeated basis.
The Spanish Cat does not sell or rent out mailing lists of its customers. Information about specific email recipients is not shared with anyone.
The Spanish Cat stores its database list. This list contains email addresses and other demographic information. A customer’s details are never shared with anyone else. Confidentiality of the customer list is a top priority.
Gift Vouchers are valid for 1 year from date of purchase.
Packages are non-transferrable, and are only to be used by a single individual. There is no limit to which level courses may be taken, and although we guarantee to run all levels at least once every 12 weeks, we cannot guarantee that any particular level will be available at a time that suits every student.
Packages are NOT valid for use with our private classes or our full immersion workshops, or any of our other services except our 3 week and 8 week courses.